Originally Posted by magic111

Actually I believe you are missing the point.

It is easy to reiterate the problem the OP lamented as it applies as you say to most airlines. The harder part, I for some reason fail to see in your posts, is to provide a solution. Others attempt to provide information to avoid having the lighting strike again as that is really the only thing anyone on FT can do. Those posts are the reason I for one appreciate rant posts. It not only will help the OP in the future but also becomes a viable learning experience for others who in the future may find themselves in a similar situation.