Originally Posted by
WillFlyer
One thing I haven't seen mentioned in this thread is automatic rebooking if your flight is cancelled. I can see how this could be a policy difference or a system limitation - but isn't the consensus that you'll automatically be rebooked by UA but you have to call CO?
To be fair to CO (and this shocked me) - in Nov I was flying HKG-BKK on TG on an award ticket (booked on CO.com as that was easier than calling up UA). TG cancelled my outbound (due to flooding & downsizing capacity), first heard about it with CO sending me an auto-rebooking mail on the next available flight that day (this was about a week out), was in the correct J class and everything. So that gave me a glimmer of hope
Originally Posted by
Tracer_SEA
Also, has UA said whether the EasyUpdate system will survive?
CO has their own version, it seems to work well with flight delays & cancellations. However, their EUA notices seem to be even less frequent than Easy Update.