Originally Posted by
UA-NYC
Great list. Downgrade is even more apparent now. Gonna be ugly. I've talked to a bunch of RCC agents who all say they won't be able to provide the level of service previously given due to systems limitations.
Now we need to have an equivalent thread of SHARES benefits over UA's systems
(Crickets chirping...)
+1
I was aware that SHARES was lacking in functionality compared with APOLLO, however I was not fully aware of the extent.
Holy Crap!
The UA/CO reservation system integration day will be 1,000,000 times WORSE than the HP/US SHARES migration a few years ago.