I Serious Need Help.

After trying again and again, most recently at MIA, SFO, JFK, LAX. All with the same result.

Machine will scan my passport, take my photo, and then gives a big error message.



I've been the the CBP office twice and have my passport re-scan. I have log-in the website and re-enter my information twice. And nothing is helping.

I'm a frequent traveler and is this is driving my nuts to see people walking pass the machine everytime and I'll have to stand in line now. (I paid the joining fee too) Why is it only happening to me ?