Currently on 2-night Cash & Points stay, booked lowest-tier Wonderful Queen and pre-blocked into Fantastic Suite. At check-in, the room was not available, so we were politely given a Marvelous Suite on the 9th floor with picture-perfect views of the Washington Monument, Jefferson, etc.

The room was very clean (I've had some seriously dirty W rooms in the past, esp. under furniture that I moved due to awkward placement). Housekeeping and turndown came quickly on request as we went out for meals, as did shoe-shine and other amenity requests.

For a W, the staff here is extraordinarily accommodating. No stuffy vibe. Warm and welcoming check-in agents. I was leery about coming here based on the reviews, but wanted to take the wife to Bliss and be able to relax in the room for a night before and after. Thankfully, everything turned out... marvelously.

Old Ebbitt's is great and only a block away.

We're heading to POV tonight. Bliss is small but friendly. No problem booking the free Acura service to drive us home tomorrow.

Overall, a flawless stay. For the right crowd, I would highly recommend this place. Yes, the Fairfax and the Westin are cheaper and "nicer" - but some occasions just call for a W-type stay, and this one was well-done.