I searched but could not find a specific answer to the first part of my question..

a) If a customer appreciation e-cert (UA) states valid for 1 year, and even has the specific date mentioned in the terms, yet still works beyond the 1 year period (so far only a few days), what does this mean in regards to its expiry? Will it continue to work throughout year 2, is there a few day grace period, or could it be a glitch??..

b) Is the best bet to use it ASAP, list in in CC (with caveat mentioned), or roll the dice and use it when it would be more beneficial? If it no longer works shortly, would UA offer anything provided it was "just" working?

If I should be using it ASAP I am not to clear on the info I got from searching regarding purchasing a refundable ticket... I have found refundable Q fares, but they state "Penalty /-Refundable-/"... I can find some B fares that seem to be the same, where Y fares don't seem to even be available on many of these routes... Would a Y fare be fully refundable (as opposed to B,Q,U, etc) or would there be no difference in this case?

I'm not looking to turn it into cash obviously, but either extend the validity or hold off til needed with the hope its still valid..

any experts?? (or similar experiences with e-cert validity/expiry)

thanks in advance..