Originally Posted by
dddc
I rang up last week and was told if you have an Avios account, they will find it, if you don't they will set one up for you. Whether or not they will actually tell of the details if they do set one up is another story!
Yes they do. I just left them to it and an Avios account was set up fine. Emails to the effect were sent, followed by snail mail details of the account login.