Originally Posted by
sapperflyer
Same experience as others. A mix of old and new stuff at QE earlier this week... I feel like I got the second class citizens mix and I was in a suite...
Couples with a horrible check in experience (Platinum, guaranteed early check in which did not allow me access to my room until after 4... and no phone call as promised).
Why, o why, can't they get this straight.
Fairmont, I have to admit, try and do what they can..
My experience usually is the late checkout, I often phone day of checkout to the front desk to double check that the late checkout is correctly understood.. even then, the room key times out 3 out of 5 times and we end up visiting the front desk for another key for the late checkout extended..