Originally Posted by
njcommodore
call back and ask another agent to process it. Unfortunately, it can sometimes take 2-3 calls to get done what you want.
Thanks for the suggestion. Unfortunately, dealing with a Mom in the hospital so when I saw your answer, I checked again and now R=0. So, I guess I missed the opportunity.
Either someone else jumped on it, someone else was ahead of me on the waitlist, or someone else just booked a ticket and was able to take advantage of the opportunity to upgrade and the folks on the waitlist just got bypassed. Guess we will never know.
