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Thread: SEN Award Waitlist in F now for all aircrafts
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Old Jan 1, 2012 | 10:37 am
  #9  
geilux
 
Join Date: Dec 2007
Location: LUX
Programs: LH SEN, BA Silver, HH SILVER, Bonvoy PLAT, A/club PLAT, Hyatt Diamond
Posts: 838
Originally Posted by Red BP
AFAIK, LH moved all the waitlist processing to India in 2011.
The problems in this thread read more like a matter of "LH business processes" rather than "new rules".
Like with all offshoring/outsourcing, things are rough initially and will smoothen over time eventually.
Sometimes problems stay and stay and stay.....
As you mention, they might smoothen over time eventually

Any feedback on LX awards from FT's ?
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