FlyerTalk Forums - View Single Post - SEN Award Waitlist in F now for all aircrafts
Old Jan 1, 2012 | 10:14 am
  #8  
Red BP
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Join Date: Apr 2007
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AFAIK, LH moved all the waitlist processing to India in 2011.
The problems in this thread read more like a matter of "LH business processes" rather than "new rules".
Like with all offshoring/outsourcing, things are rough initially and will smoothen over time eventually.
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