Originally Posted by
Monkey & Minkey
The Manager has been very stringent in the past on Reward Stays with regard to not giving Lounge Access to Gold/Diamond VIP (citing that it was full when it was not) and I suspect that the sparse provision of drinks etc. is a further cut back.
Very sad news- we were there on a Reward stay as Golds in late 2009 and having lounge access was one of the highights of our stay.