TransWorldOne,
Even the "Weakest Link" has a chance to reply before being voted off...

It sounds as if you may have some escalated (2nd floor) issues with this Radisson hotel.

Radisson's goal is for customers to bring problems to the attention of hotel management during your stay, giving them an opportunity to implement our "Making It Right" strategy.

However, it's not too late…Radisson is always glad to help!

We need your feedback! Give Radisson a chance to investigate your experiences, so improvements may be implemented to better your hospitality experience!

Please contact Radisson via the website at www.radisson.com. Scroll to the bottom of the page and use the "Email Us" function. Include the dates of stay, hotel location, and Gold Points number along with your personal information.

Our Customer Service Specialists will be happy to address your stay concerns.

Thank you for giving Radisson an opportunity to restore your faith in the brand!

Julie
Radisson Corporate Customer Service