I've been trying to transfer 7k FEQM miles to hit 100k today, but "We're sorry, but continental.com was unable to complete your request due to a technical problem.Please try later or call 1-800-300-1547 for assistance."

Is it for sure that I have until March? How do they know if I transfer them next year what year it is for? Is there a link to this policy on an official site?

I'm on hold but the wait time is >30 minutes, which could mean hours....