Knew it couldn't be that straightforward... Having difficulties getting them to take the money - everything is fine except the name apparently, but I've given them the name that is on my card and am now bouncing back between my bank and bmi.

The latest my bank said is the name should be the one on my passport as its for flights, that seems odd to me?

Has anyone run into these problems before and can advise what I need to actually be telling them?