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Old Dec 30, 2011 | 10:35 am
  #70  
Armani
10 Countries Visited
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15 Years on Site
 
Join Date: Sep 2009
Location: CMH/CVG
Programs: Marriott, Southwest, American, Delta, Amtrak,Multiple others
Posts: 587
Dinner for 2 Website Info incorrect

I just redeemed 20,000 points for the dinner for 2 award and discovered another problem. The website T&C clearly state the certificate is good for 15 months. However, my email confirmation indicated it is only good for 1 year. I contacted customer care and they replied the website is incorrect and they will not abide by the T&C stated on the website. What ever happened to admitting your mistake and standing by your commitments?
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