FlyerTalk Forums - View Single Post - AA policy and issues: cabin, hold & service animals & pets (consolidated)
Old Dec 29, 2011 | 11:22 am
  #3  
FWAAA
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Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
Perhaps the dog was an emotional support animal, not required to remain in a carrier. Service animals are free and not required to be caged.

Perhaps the owner was another Alec Baldwin type (Rules don't apply to me because I'm so important/famous/rich/smart, etc).
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