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Old Dec 28, 2011 | 3:35 pm
  #4659  
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Originally Posted by flightline
Greetings one and all from a KVS newbie.

I'm having some trouble using the Sabre/FS method to search for economy award seats on Malaysia Airlines (MH).

According to the FAQ, "T" is the economy award bucket. The post referenced in the FAQ details also shows that "I" is the business award bucket, though this is NOT in the FAQ.

When I search, I can see "I" availability, but I don't see a "T" bucket at all. Perhaps this has changed to a different letter???
Originally Posted by flightline
I MAY have just partially answered my own question.

A Delta PM agent just told me that the economy award bucket for Malaysia Airlines is now X instead of T. Despite that, the agent wasn't able to view X inventory and said he would have to request a seat on a specific flight and wait for MH to say whether it was available. Talk about a slow process!

Of course, this doesn't answer whether we can still see MH economy award inventory using KVS. For that matter, the agent may have been mistaken about the proper fare class. Any thoughts?
Indeed, there has been a recent change in MH Award Booking Classes.

We are currently in-touch with MH and, based on their preliminary response, the new Business Award/Upgrade class is now U.

The KVS Tool User Guide has been updated accordingly:

http://Help.KVSTool.com/#AwardUpgrad...es_NonAlliance
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