Originally Posted by
Landice
...I recently sent in an email to 1K Voice inquiring about some DEQMs segments that haven't posted (which they didn't address in the reply by the way) but instead, got a reply about a "1K 1Call" program. I usually try to keep my communications via email, but is this an attempt to encourage us to call in instead? ...
just a common way 1K CS ends it messages
The agent may have thought you might want a "more realtime" alternative to email (especially given your concerns about 2011 issues)
as for the DEQMs, as the promo stated, it may take 6-8 weeks after the flight before posting -- but don't fear even if posted after the end of the year, they will credit to 2011 status. This always been true for late in the year promos and more on this in a
http://www.flyertalk.com/forum/unite...r-updated.html