Originally Posted by
entropy
I find the concept of "business seat" with "economy service" to be one of the most laughable concepts in the aviation business.
If someone told me "sorry sir, we can only seat you in Y but we'll give you a C meal" I'd be pretty f'in pissed off. And I think you'd probably be entitled to a refund for the seat.
If someone told me "sorry sir, we can seat you in C but we'll give you a Y meal" I'd be happy with a small voucher.
The seat is 90+% of what you're paying for anyways. Why they think a stupid meal would deter people from using in 'in lieu' of a "real business" upgrade/seat is beyond me. The most important thing to most people I know who fly business (including me) is confirmability of the SEAT
loot at these flights and you'll see that people still buy the C class tickets.
what is more suprising - because of the limited space on biz (as the convert almost 20 seats into Y class) that sometimes they run out of W, so maybe people actually pay D class !
some still want the C service, so they pay for it (or buy S class and for 100% get an upgrade to biz)
btw, this concept is used to increase revenue... if out of the 45+ seats in biz on 747 to bkk, they sell only 10, why not offer the rest for 250$ ?