Originally Posted by robjorg

Hi, all. My future wife and I will be starting our Honeymoon in Singapore. We are both MR Plats and are sitting on over 1M points. We had our hearts set on 2 nights at the RC, but the online booking engine showed not a single available reward night for the entire month of August. So, we called the RC elite line. They, too, were confused. According to the rep I spoke with, there was no reason for this. He suggested I contact the hotel via email, and i got this response:

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Greetings from The Ritz-Carlton, Millenia Singapore..
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Thank you for the email. Please note that at the moment, The Ritz-Carlton, Millenia Singapore is not participating in any rewards programmes including the Marriott Rewards. You can still made a booking, however, the Marriott rewards benefits will not be accorded.
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I am pleased to inform you that rooms are still available for 22-24 August 2012. Please do not hesitate to contact me if you require any other assistance..
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Yours Sincerely
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Zolmi Bin Hussein
ERS Executive
The Ritz-Carlton, Millenia Singapore

Can a RC really chose to not honor its corporate reward system at will?

Thanks for any insight/advice,
Rob