Originally Posted by faithwins

Hello all,

Was hoping if you all could help me out real quick. Just bought a platinum subscription membership to KVS. When I try to search for something under the awards/upgrade tab it yields the following result "The selected feature is not availible in the Platinum-tier version of the Tool and requires a Diamond-tier membership".

Is this correct? I thought platinum had access to this tool as well. Or am I doing something wrong.

Blessings in the New Year!

Originally Posted by pandaperth

Click on the Membership/Registration button and then choose Upgrade/Renew Membership
- what each membership level gives you will then be displayed

Originally Posted by faithwins

I did thatand it still seems to imply these features should be availible to platinum members hmmm... Any thoughts?

Originally Posted by jasonvr

Which specific method are you trying to use? Examples are:

• SNT: Awards/StarAlliance
• ITA: Awards-Upgrades/UA
• Amadeus: Awards:OneWorld

And what are you trying to search for (Airline, Award, Upgrade, etc)?

This page has a good breakdown of what methods are available for each membership level:
http://www.kvstool.com/Screenshots.php#Awards_SA

Originally Posted by golfmad

I had the same issue. Thought Platinum would be what I needed but had to upgrade to Diamond to get that to work for BA flights. Would be interested to hear the response from the KVS rep.