FlyerTalk Forums - View Single Post - Finland, Finnair, and credit cards - pre 2020 discussion
Old Dec 26, 2011 | 5:48 am
  #21  
Saturne-79
 
Join Date: Oct 2011
Location: HEL
Programs: HH Gold, SPG Gold, BW Plt, AY, M&M, FB G, CX Gold, AX Plat, CC gold, Le Club plt, Scandic 2nd floor
Posts: 126
Amex heikentää vakuutusehtojaan (Topic in Finnish)

Hello,
This same letter arrived to me last week. Unfortunately. This was a big devaluation for Amex Plat, as we pay 550 € for the card!

Which was strange, they had little different rules compairing to UK: One must pay 75% from the trip with amex (or with MR points), then the insurance will cover as it just do now. In UK one must pay with amex BUT if you can not use amex (like in some travel agencies), it is still covered by the amex insurance...

I called Amex to find out few things:

- What about business trips, when your company will reserve and pay your trip?
- If using points (else than MR) for flights and hotels, what then? Will the insurance cover, if I use the points, transferred from MR to any frequent flyer or hotel program...

They could not answer any of these questions... ... ...
Also gave complaints about the plat program in Finland, it is not worth of 550eur!

Lookin for other card as well, unfortunately there are not so many options here in Finland, but MC Plat and Black Diners. Looking forward for those, any comments?

My suggestion is that we all call amex about these changes and give them pressure to make the card better in the future!
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