Originally Posted by
Dave Noble
*shrug* find it amusing if you like
Citi changed the card layout and it no longer matches what the agent is given to determine access . agent refused access
This seems like a systemic issue rather than an agent issue to me
Here is the problem with your argument. Even if the AC logo was on the card, the next step for the lounge dragon is to
SWIPE the card before confirming entry. Without a swipe, a person could use an expired or cancelled card for entry.