Originally Posted by
sbrower
Paying and backing off is bad suggestion, because when you pay you sign that you agree with the charge. I am not saying you can't find exceptions, I am just pointing out bad advice.
Regarding compensation - if agent problem, minor compensation. If systemic problem, then much more significant compensation. You agree?
I disagree ; the card company is supposed to be providing lounge access to the cardholder; if the access is not provided, then I would expect the card company to credit for the lack of access; the card company has been paid an annual fee which entitles access and would expect them to make good issues where it is refused
Wroing that access was refused, but it us the method I would have chosen to work with the refusal