Originally Posted by
sukn
Sometimes I really do find your posts hilarious. In this situation, there is more than one way to skin a cat:
1) If the agent had swiped the card, her computer screen would have shown he was a member.
2) If the agent had inputted the OP's AAdvantage number in the computer, her screen would have shown he was a member.
As for purchasing a Day Pass, how would the OP later prove that it was for himself and not for a third guest he was bringing into the club? The rules allow for two guests.
*shrug* find it amusing if you like
Citi changed the card layout and it no longer matches what the agent is given to determine access . agent refused access
This seems like a systemic issue rather than an agent issue to me