Originally Posted by Jordan D

Wondering if someone could help me (in assisting a non-FT friend). She was due to fly back to the UK from Bangalore to LHR on 22nd Dec on the BA flight after four weeks working there.

The inbound aircraft (G-BNLX, BA119) got diverted to Chennai [Madras] and return flight was cancelled, so she got rerouted via BOM to get her home. Small issue was that no one told her about the nightmares of connecting in BOM and there was no ground support assistance on arrival to get her to the International terminal, and so on. She got home some 12hrs late.

The issue of ground support aside (not the first time this has happened to her this year, as similar occured when she & I were travelling in Peru): can someone confirm why the inbound aircraft diverted? thebasource.com suggests it was a tech issue leading to a divert to MAA, but she was told it was due to poor visibility in Bangalore - which seemed odd, as her flight out to BOM got away without any problem.

Thanks in advance for assitance.