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Thread: What can the Gate Attendant see?
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Old Dec 23, 2011 | 10:56 pm
  #15  
CO777DAL
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Join Date: Jun 2007
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Wasn't there a thread in the CO forum that CO uses some sort of scoring system (0 to 100) to "grade" each customer? I remember correctly each time you interact with some at CO they can give you a score and it is entered and average over all your interactions with CO customer service.
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