I have also been very confused at how the base points are calculated. Some are very straightforward, base rate X 5. Others are not, like when I have restaurant or room service charges on the folio. I can only figure that Hyatt may have some way to not include alcohol charges when calculating base points. Also, any tips would not be included.
Either way, I still have not received a complete and comprehensive answer to how these are calculated and exactly what is and what is not an eligible charge.
Last edited by soonerfanatic; Dec 23, 2011 at 12:58 pm
Reason: addition