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Old Dec 22, 2011, 1:36 pm
  #294  
Dogs_Ears_Up
 
Join Date: May 2008
Location: UK
Posts: 96
Please... - you shouldn't worry about being 'That Passenger' - ever! You've paid and that gives you the right to be there and to ask for reasonable stuff in a reasonable manner. The people who are 'That Passenger' are those who ask with attitude and they are (mercifully) few and far between. The relationship we aim for should be one of a guest visiting somebody else's house - a guest. If you get attitude back from somebody when you have politely made a reasonable request, then the issue is with that crew member and needs to be addressed.

The call button is there to be used, but as in all things, with a degree of sensible moderation: I would personally roast any crew member that I was made aware of who gave a premium class customer a hard time over using it for a drink!

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