FlyerTalk Forums - View Single Post - The handicapped vs TSA debate
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Old Dec 21, 2011 | 10:23 pm
  #49  
Loren Pechtel
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Originally Posted by cardiomd
What if, indeed? That's exactly my point, instead of saying "figure it out" the family member should explicitly say what he can and can't do, and help out any way that is needed.

Saying "that's not my problem, figure it out" to some low wage screener (have you ever TALKED to these guys??? they are universally not the sharpest tacks) or expecting him / her to magically know what grandma is capable of, is ridiculous. I'm a doctor, and sometimes people surprise me with what they can or can't do -- the screener is not going to know how to coach a person with Alzheimers disease -- the aide / family member might have much more experience with that. The screener has no idea what is wrong with her.
Actually, I have no problem at all with throwing the burden on the screener in this case. There was no reason to SSSS the woman--she and the aide could have remained together while the aide got searched.

Since the TSA caused the problem it's their fault.
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