i just wanted to give my good review on a recent ElAl flight i had.
i was flying to bkk on a biz seat with economy service on H class.
the TV on my seat didn't work.
even after several attempts to restart the system, my tv remained black.

i approched the service manager of the flight. as the front economy section was full (biz seats) she offered me to take a seat at the upper deck.
i could choose any available seat (numerous available).
so i am thankfull for this solution.

during breakfast, i was given the economy breakfast which was brought from downstais.

i felt happy with the solution.