Originally Posted by
Jenbel
What is the difference between being able to ask publicly rather than privately? Afterall, if you are simply asking questions, you'll probably get a better, fuller response in private than in public.
I'd also add that with a public moderation thread, there can be collaboration among posters and the mods toward best practices for that forum, something that is impossible in 1:1 private conversations.
Another positive: it gives posters an opportunity to provide a public 'thank you for a job well done' to mods....and lets mods as well as other posters know that those posters feel the mods are on the right track if indeed they are.