FlyerTalk Forums - View Single Post - Pleasent experience at IAH pat down
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Old Dec 18, 2011 | 2:14 pm
  #38  
InkUnderNails
 
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
Originally Posted by LHR/MEL/Europe FF
Thanks for writing about this.

Your experience certainly matches my experiences in never seeing anything untoward along the likes of the hyperbole on these boards.
I agree that the vast majority, probably 90%-95%, perform their jobs as trained to do.

I disagree with what it is they are trained to do.

Also the 5%-10% that are poorly trained or have no ability to be trained reflect poorly on those that are properly trained. It is the outliers that are remembered. This includes the outstanding and the incompetent.
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