Originally Posted by
LHR/MEL/Europe FF
Thanks for writing about this.
Your experience certainly matches my experiences in never seeing anything untoward along the likes of the hyperbole on these boards.
I agree that the vast majority, probably 90%-95%, perform their jobs as trained to do.
I disagree with what it is they are trained to do.
Also the 5%-10% that are poorly trained or have no ability to be trained reflect poorly on those that are properly trained. It is the outliers that are remembered. This includes the outstanding and the incompetent.