Originally Posted by
UAAAPeter
And another gripe - why when I cancel a ticket and they won't give me any money back, do they get to keep the taxes I have paid that I assume they never give to the government. Or maybe they do - who knows - it's all crazy and frustrating.
Do they? I seem to recall purchasing a $170 ticket (after taxes), then canceling and having $20 in credit. The only difference was the $150 change fee.