Originally Posted by
LHR/MEL/Europe FF
there is a big difference between feeling sympathetic for the OP's wife, and the OP themselves. don't confuse the two. anyways... the return trip will be much better executed now I am sure, with all the necessary phone calls being made.
Indeed....it goes without saying that the OP has our sympathy.
However there is no harm in putting the OP straight on a few things.
The title for a start is completely misleading. Qantas seems to get off Scott free in all of this but they are much more to blame than BA.