I don't get it........
The wireless strategy is unexplainable. If they decided to NOT outfit the planes at all, that would be a strategy (a bad one but at least that is a plan they can articulate). The current strategy - implementning under an absurdly long time frame - seems worst of all worlds. BUsiness customers are mad because can't count on it and WN still spends the money to enable the planes. What am I missing? Why have they adopted the current "take our sweet time" approach given the negative reaction this approach has prompted - and that wasn't hard to predict?