Originally Posted by
Fly2Where
To OP, what about post to AA facebook!
That would probably be a waste of time. Its not an official customer service contact point.
http://www.facebook.com/aa?sk=info
While we don't reply to complaints directly on Facebook, we want to hear from you. Send your praise, concerns and suggestions here:
http://www.aa.com/customerrelations to ensure an appropriate response from American Airlines.