Originally Posted by ExitRowLegroom

Anyone else ever have an issue with AVOD not working on their flight? Did you request anything from CO after the completion of the flight?

I was on CO23 yesterday from DUB to EWR (about 8 hours flying time) and the system did not work for the duration of the flight (reset was performed twice, system would just freeze after a minute of loading up).

Even worse, someone had already completed the Sudoku in my copy of Hemispheres!

Originally Posted by channa

I would write it in, just don't expect much. CO's service recovery is pretty poor.