FlyerTalk Forums - View Single Post - Qualified for EXP on Tues but ticket still says Plat..
Old Dec 16, 2011 | 1:19 pm
  #4  
former230
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Sep 2005
Location: MCI
Programs: AA EXP, Hyatt Globalist
Posts: 166
I know this has been asked before so a search might yield a better explanation of how to handle...but essentially;

the tickets you have already booked while a platinum continue to have your old status attached unless manually "refreshed" by a ticketing agent.

The general recommendation iirc is to call and have the desk "refresh" your ticket manually beforehand aka now to ensure your ticket reflects your current EXP status and not the original PLAT status from when it was booked.

I hope this helps.
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