FlyerTalk Forums - View Single Post - Turn those lights out!
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Old Dec 16, 2011 | 1:00 pm
  #7  
raph
20 Countries Visited15 Years on Site
 
Join Date: Jan 2008
Programs: AB Platinum (AB4EVA), IHG Diamond, Dominos Gold
Posts: 957
Originally Posted by Can I help you
That is something I or indeed any crewmember should not have done.
Are you saying it was you?

I don't understand why this should not have been done? If I don't want my light and they switch it off (or make it invisible) than surely that's great customer service!

Obviously this isn't a solution, but the issue can be recorded in the logbook and (hopefully) be dealt with by an engineer at the destination. Why would you leave a passenger unhappy when there is such an easy workaround?

Genuinely bewildered now on what you think is wrong with that?
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