FlyerTalk Forums - View Single Post

Dec 16, 2011 | 4:42 am

#14

sunrisegirl

Suspended

Join Date: Jun 2006

Location: Earth

Programs: Proud owner of 3 Mucci's (yes, 3!) the latest being Chevaliere des Bains Chauds, BA Silver (6 yrs)

Posts: 10,985

Quote:

Originally Posted by OPebble

Sorry disagree - it does make a difference. If you have checked in then the BA agent selling you the upgrade has to "offload" you i.e. cancel your check in, before they can process the upgrade. IME it can add about 15-30 mins to the process.

Sorry but you're incorrect and adrianjc32 has got it right.

We do not have to offload you before proceessing an upgrade, not at all. In fact it's the opposite - you must be checked in before the upgrade can be done. If we call for the upgrade, FMU tell us we must check in the passenger first (into their current cabin) before they can do anything.

You may have had a bad experience OPebble but that's not normal at all.

Last edited by sunrisegirl; Dec 16, 2011 at 4:48 am

Reply