Originally Posted by
JNelson113
I find US Airways' response absolutely galling: that the passenger was disobeying crew rules by not fastening his seatbelt, thus they owe him nothing more. How the heck was the guy supposed to fasten his seatbelt when the COS was sitting on one end of it!

He was supposed to inform the flight attendant, prior to takeoff, that he couldn't fasten the seatbelt. The flight could then have returned for the removal of one passenger and the report of delayed departure.