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Old Dec 13, 2011 | 12:45 pm
  #9  
J. Zidell, VP Hyatt Gold Passport
Company Representative - Gold Passport by Hyatt
 
Join Date: Jun 2011
Posts: 42
Follow Up From Hyatt Gold Passport
Dear FlyerTalkers,

Recently, we identified a system error that caused an incorrect number of Hyatt Gold Passport points to post to some member accounts. After a comprehensive evaluation, we have made the required adjustments to ensure that these members received a credit with the proper number of points.

Please note, if your account was impacted by this error, you will be communicated to directly via e-mail or direct mail.

If you have any questions or concerns, please contact Hyatt Gold Passport Customer Service toll free at 1.800.228.3360 in the U.S. and Canada or 1.402.593.8615 when outside the U.S. and Canada, or by e-mail at [email protected].

I wish you a warm and wonderful holiday season.

Safe travels,

Jeff Zidell
VP, Hyatt Gold Passport
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