Originally Posted by
flysas
Recently travelling from Perth to Joberg on a paid business class ticket. On the outbound I was downgraded to economy due to a broken seat. All SAA have offered is a free upgrade voucher for future flights.
Should I expect anymore and do Australia have a compensation system like within Europe?
If you were flying on a paid C they really owe you a lot more than an "upgrade" voucher.
The lowest OW business is $3838 and $1691 in economy. IMHO they owe you the difference.