FlyerTalk Forums - View Single Post - Do CO gate agents know the official boarding process?
Old Dec 13, 2011 | 11:48 am
  #14  
star_world
Suspended
 
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,240
Originally Posted by TWA Fan 1
The "every elite is the same" was traditionally the way CO boarded.
It was. But that's not the current process.

Originally Posted by njcommodore
It ultimately boils down to GA laziness. They are supposed to call differentiated groups, separately, but in most of my flights this fall they just wait a few seconds before calling the next group. Add to that the fact that most of the GAs don't boot out the non-elites, and then everyone just says F it and tries to board. It's frustrating to say the least.
I agree - lack of GAs remembering / being bothered to follow the process is the real issue.
star_world is offline