Originally Posted by
maccoinnich
They did; I think my points showed up a couple days later. I would send a message.
They want you to wait 60 days. I had some missing orders from October I called on. They looked to make sure I had the charges on my account and then did a courtesy credit. But when I mentioned orders missing from early November they said I needed to wait 60 days. So I am waiting! But they were wonderful to work with.
That being said....if the orders don't show up AND it wasn't charged to your card then I doubt they will give you the credit.