FlyerTalk Forums - View Single Post - RIP, matrix1.itasoftware.com
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Old Dec 12, 2011 | 9:55 pm
  #19  
hausrath
 
Join Date: Mar 2008
Location: RIC
Programs: AA, IHG
Posts: 239
I just received a response (!) to the email I sent earlier today:
Hi hausrath,

Thanks for being a loyal user of our products!

We understand that some users preferred our old interface, but we've made
a decision to focus our energy on the new and enhanced version of Matrix,
and we will no longer offer our older version.

We thank you for taking the time to learn our new interface and for
providing us feedback - especially the specifics regarding the tabbed
browsing. We value our users, and we work hard to provide you the best
products possible. We'll take your feedback into account as we add new
features!

Matrix and OnTheFly Software Support
Wow - I had just assumed it was an unmonitored mailbox and my comments went the same place they seem to go when I write to United. Nice job (so far), Google/ITA. Now just allow results to be opened in new tabs and we'll be good to go
hausrath is offline