I don't know what's worse. The at-times completely over-bearing Amex spiel, or that ridiculous response to a customer comment - it appears automated?

One recent flight out of MCO and the announcement went on for at least 3 to 4 minutes, including repeated instructions to get a form from "this flights crew", or to "make sure this flights crew re-validates" any applications found in seat pockets or in the Sky magazine. Clearly the F/A's have some kind of bonus or commission incentive, but as a customer, having excessive announcements is intrusive and inappropriate.