Originally Posted by
flymanbeast
Dear Mr. Peleg,
RE: Case Number 5042753
Thank you for your correspondence to us. On behalf of Delta Air Lines,
I appreciate the opportunity to be of assistance to review and respond
to your concern.
We appreciate receiving your suggestions regarding unnecessary
announcements aboard our aircraft carrier. Many customers share their
feedback with us, and these observations oftentimes form the basis for
improvements in our service. When our customers voice their opinion, it
serves as an excellent reminder to remain committed and to live up to
their expectations in every aspect. Be assured I will be sharing your
suggestion with the responsible leadership team for internal follow-up.
If they require additional information, we will be in touch with you.
Mr. Peleg, I hope I have been able to resolve any concerns you have
about our service while traveling to Los Angeles. As our valued
SkyMiles member, you are an integral part of our customer base and we
are always interested in your feedback. We deeply value your business
and look forward to serve your future air travel needs soon.
Sincerely,
xxxxx
Coordinator, Corporate Customer Care
Delta Air Lines
Message: Hello , I think its not appropriate to spam about the amex
credit card the whole flight.I don't see why they should use the
speakers to announce something which everybody knows. Regards shay
Hopefully enough people will complain that they will stop shilling AMEX cards onboard. It's just tacky, and something that I would expect more from our friends over at Spirit or Scareways.